1. Introduction
Welcome to Chat ODS ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting odds search and comparison platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address and password (securely hashed).
- Search Queries: We store your search history and conversations to improve your experience and our service.
- Anonymous Usage: If you use our service without creating an account, we assign an anonymous identifier to track your search usage.
2.2 Automatically Collected Information
- IP Address: We collect your IP address for rate limiting and abuse prevention purposes.
- Device Information: We collect basic device and browser information for analytics and optimization.
- Usage Data: We track how you interact with our service, including search patterns and feature usage.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our betting odds search platform.
- Rate Limiting: To enforce search limits for anonymous users (20 searches per day).
- Account Management: To create and manage your account, including linking anonymous usage to authenticated accounts.
- Communication: To send you service-related notifications and respond to your inquiries.
- Analytics: To analyze usage patterns and improve our service quality.
- Security: To detect and prevent fraud, abuse, and security incidents.
4. Data Storage and Security
We use Firebase, a Google Cloud Platform service, to store and process your data. Your data is stored securely with:
- Industry-standard encryption in transit (HTTPS/TLS)
- Encrypted storage at rest
- Regular security audits and updates
- Access controls and authentication requirements
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
- Service Providers: We use third-party services (Firebase, OpenAI) to operate our platform.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition, user data may be transferred.
6. Third-Party Services
Our service integrates with the following third-party providers:
- Firebase (Google): Authentication, database, and hosting services
- OpenAI: Natural language processing for search queries
- API-Sports: Betting odds and sports data provider
- Vercel: Hosting and deployment infrastructure
Each service has its own privacy policy. We encourage you to review their policies to understand how they handle your data.
7. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling them may limit functionality.
8. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications (if applicable)
To exercise these rights, please contact us at privacy@chat-ods.com
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Search history and rate limiting data are automatically cleaned up after 7 days for anonymous users. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
10. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. International Users
Our services are hosted on servers located in various regions. By using our service, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@chat-ods.com
Website: https://chat-ods.com